FAQ

Payments

Do to the fact that we bill every week, we only accept credit cards that allow for recurring payments. It would be a large hassle for both us and our customers to physically transact every week. See our Pricing Page to find out how much we charge. If you are absolutely unable to use a credit card, then please Contact Us to see if we can work something out. 

Our dog poop scoop service bills once a week for every subscription plan. So all of our subscription plans are billed to your credit card once per week, even if we scoop 2X per week or every other week.

Our dog poop pickup service pricing depends upon two variable. First, how often do you want us to scoop? We currently offer once per week or every other week scooping subscriptions. Second, how many dogs do you have? The price increases as the number of dogs goes up. See our complete Pricing Chart.

Poop Scooping Process

You get to decide whether we scoop your yard once a week, or every other week. When you proceed to the Sign Up Page you will be able to choose whether we scoop the dog poop in your yard once per week or every other week.

We love interacting with our clients dogs. We have absolutely no problem with your dog being out in the yard while we scoop poop. However, if your dog is aggressive, then we do ask that it be kept inside.

We scoop dog poop Monday – Saturday. If you want, you can choose what day we scoop your yard when you subscribe!

Our hours of operation are Monday – Saturday from 6:00 A.M. – 6:00 P.M. 

We have found that a rake like tool and a large “scooper” bucket with a handle is the best way to scoop dog poop. The bucket has a bag on it, and we use the rake to scoop the poop into the scooper. Read about our complete poop scooping process.

Although a few robots have been tried, there is not any dog scooping machine on the market yet. The biggest problem seems to be the machine getting dirty from scooping, and then the owner has to clean the machine.

“Very carefully” is about the best answer we can give. 

If we get enough snow that we are unable to scoop, then all customers will be refunded their payments for that period. You shouldn’t have to pay us for a job we did not do.

Canceling Your Poop Pickup Subscription

You can cancel your dog poop pickup subscription at any time. You can read our full cancelation policy here. If you would like to cancel your subscription, go to the Contact Page and send us a message letting us know that you wish to cancel. 

No, there is no minimum subscription time. We hope to form long standing relationships with our clients, but it is perfectly fine if you only want us to pickup dog poop for a little while. You can read our cancelation policy here.

Signing Up

Signing up Idaho Poop Scoop pickup service is a simple and quick process. Just go to our Sign Up page, fill out your information, and we will be clearing your yard of dog poop in no time!

Signing up takes less than five minutes! All we need is some information from you so that we know where to scoop, and then you can pay with any credit card. It is that easy!

Yes! When you subscribe you will be able to choose what day and what time of day we come to scoop. Please note that we do charge an additional fee for both of these options, as it requires us to shift our entire schedule.

Yes, we do offer one time cleanups 🙂 We have a $60 flat fee that gets you up to one hour of scooping. If the job takes longer than one hour, then it is $50 per additional hour.